'Looking back I now realise that I waited too long to get help. Being a full time carer 7 days a week 24 hours a day was taking a toll on my health. I am writing to let you know how pleased I am with the service Kate Cares provides.'
'Carers are sharers, but we all need time out. I thoroughly recommend you to anyone who needs help with a loved one, and I thank you very, very much.'
'We really liked that we could meet with and select the person who is caring for our mother. My mother was reluctant to have anyone in her home and told me she didn’t need any help. However when she met and talked with the lady you sent us they just ‘clicked’! All has been going well now and she so looks forward to Sally coming 3 days per week.'
'I like the idea of carer continuity because a frequent changeover of carers can be unsettling and confusing, particularly for an elderly person. In the main we have had only one carer. She looked after my wife with humour and tact. She was at all times sensitive to her needs which lifted her self esteem.'
'As a professional person in my own business, I truly appreciate and thank you for everything: the ongoing care and company for my wife, Robyn. With Alzheimer’s, she has a tendency to wander and requires assistance with personal care and meal preparation. Having your delightful ladies to be with her each day has enabled my wife to stay with me in our home longer. Your ladies are especially trained in Dementia and have been caring for Robyn for the past 6 years and I couldn’t have done it without all of your help. I can’t thank you enough!'
'Kate thanks for your all of your help, guidance and care over the last few months, you really were a life saver at a stressful and concerned time. And thank you for finding Anna for us, she was professional, caring, knew her job and was so friendly and caring. She was perfect. Please pass on to her our thanks and gratitude for looking after Dad. If, I can ever be a reference for your business please don’t not hesitate to ask.'
'From the beginning of my initial enquiry until recently when my mother passed away, I have found Kate and the team at Kate Cares to be so helpful and friendly. My mother had always made it clear to me that she wanted to stay in her own home until she passed away. At first it looked like an impossibility. However with the assistance of Kate Cares her dream was realised.'
'Thanks Kate for arranging the nurse and carers for my husband recently following his lung transplant operation. I thought he would have had to go to a nursing home to recuperate but you were able to quickly organise the care we needed in our own home. Your team were marvellous. We found them professional, kind and attentive to his needs.'
'Kate, I was so impressed that you took the time at the outset to meet my wife and myself in our home to gauge what we needed. Over the following months the ongoing support I received from you, your office staff and carers has been incredible. I would not have been able to care for Norma myself. I have no hesitation in recommending Kate Cares to anyone requiring in home care.'
'My father, a dementia sufferer, can at times be difficult. When such occasions arose our carer used firmness and kindness. Her skill in distracting him or diverting his attention rather than arguing impressed me. This avoided confrontation for his benefit.'
'I was relieved to find my mother was at all times well taken care of with respect and affection, particularly with overcoming the embarrassment associated with personal hygiene.'
'Thank you for sending such a kind, loving, and courteous person to take care of Simon and I. We recommend her to any of your future clients. We thank you most sincerely for the loving care you provided.'
Simon & Janet K.
'We first came to your agency as a referral from the Geriatric Team at POW for my mum who was 91. Well, 6 years later Muriel has just turned 101! I truly believe that the care you have provided from the beginning which was just companion care through to the palliative care you provided towards the end of mums life was the one thing that got her to 101 years old!! Mum always wanted to get to 100 and receive ‘The Queens Birthday’s letter’ which she did thanks to your staff arranging it. I cannot thank you enough. I miss her so dearly but feel so good in knowing I arranged for the best possible care for her to stay in her own home for her last years! '
Mr. D. Wills.
'When I hurt myself at work my Doctor recommended Kate Cares to provide home care to assist with tasks such as assisting me with showering, dressing and meal preparation that I could no longer do on my own. Her staff has been so helpful and have made my recovery so much easier. Thank you.'
'Diane and Jasmine have been absolutely fabulous over the years to mum, please send my sincere thanks'
'Jasmine has cared for my mum who suffers dementia now for the past three years. Neighbours and family friends have told me that in my absence Jasmine has cared for my mum like a daughter. I am so fortunate to have found her through Kate Cares. I have tried other private carers but the training Jasmine has been given by Kate Cares is unsurmountable. It gives me such peace of mind to know Jasmine will be there caring for mum when I am interstate and overseas for business.'
Mrs. Alison H.
'Just to let you know that we are very happy with the lady, Jasmine, you sent to my father. I have tried 2 other agencies but we found that the lady and man that came from those agencies lacked experience and skills to assist my father who has dementia.'
'We were referred to Kate Cares through the discharge planner at St Vincent’s Hospital after being told by others to “Put dad in a home”. We couldn’t do that to him as it was not his wish. We had heard horror stories about nursing homes. Dad was thrilled to know we had arranged appropriate care to help him at home rather than the alternative. Thanks Kate and your team!'